Privacy Policy
1. Information Collection
We collect information necessary to process your research procurement requests, including your name, institutional affiliation (if provided), shipping address, and contact details. We do not store sensitive payment data on our servers; all transactions are processed through encrypted, external channels.
2. Use of Information
Your information is used exclusively for order fulfillment, customer support, and providing critical batch-level documentation (COA). We do not sell or lease your personal data to third parties for marketing purposes.
3. Data Security
We implement industry-standard SSL encryption and server-side security measures to protect your data. Access to customer records is restricted to essential support personnel and is audited regularly.
4. Cookies & Tracking
Our website uses essential cookies to manage your shopping cart and session. We may use anonymized analytics to improve the platform's functionality and research-sourcing efficiency.
5. Institutional Privacy
We understand the sensitive nature of scientific research. All shipping manifests and billing descriptors are kept discreet to ensure the privacy of your laboratory's operations.